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Our goal is to provide the best customer service and to answer all of your questions in a timely manner.

An FAQ list to help you understand how it works.

A place where you can easily find solutions and ask questions in the search bar above

Yes, you can easily change your booking details. Simply visit the Amend/Update Booking section of our online portal.
Please note that amendments can take up to 48 hours to be processed, depending on the nature of the amendment.
In some cases we might need to get in touch with you regarding your request, so please include a valid email address or phone number with your booking.
We do not charge an administration fee for changing or amending bookings, but, depending on the nature of the changes you want to make, additional cost might occur.
For example, in cases where the date needs to be changed we cannot guarantee the same price as originally quoted.

The availability of optional extras depends on the car rental agent and even if they are booked online they are not guaranteed.

The following extras can be booked online:

  • Additional driver
  • Booster seat / Child toddler seat / Infant child seat
  • GPS – Satellite Navigational System
  • Ski Rack
  • Snow Chain Set
  • Snow Tyres
  • Wi-Fi Access
  • Wi-Fi Access
  • Luggage / Roof Rack

Please note that most of the optional extras are NOT included in the rental price.

Most optional extras can be requested at the time of booking and paid for at the rental desk.

The cost of the optional extras are displayed at time of booking in the Rental Conditions.

For optional extras that you request as part of your booking, you will be charged by the supplier when collecting your car. Payment will be in the local currency.
The cost of optional extras is not reflected in the online price.
Optional extras can also be reserved via the online portal once a booking is made.
To access the portal, click on the ‘Manage Booking’ link that appears on your booking voucher. connects you to the biggest brands in car hire.