INTRODUCTION:
Budgetcarbooking.com allows you to use to book car hire or ground transportation (including but not limited to taxis, transfer services and chauffeur drive vehicle rental, private transfers, business class transfers, first class transfers, bus and mini bus transfers, train transfers, wheelchair transfers and limousine transfers) (“Transportation”) from third party car hire or ground transportation suppliers (“Transportation Suppliers”).
Please read these Budgtecarbooking booking engine Terms and Conditions of Use (“Booking Conditions”) carefully as they apply to the entire contents. By using any part of this booking engine you indicate your acceptance of these Booking Conditions (regardless of whether or not you choose to register with us or book Transportation) and you agree (i) to conduct your use of this booking engine in accordance with the Booking Conditions and (ii) that the Booking Conditions constitute a legal agreement between Budgetcarbooking and you. If you do not accept and/or do not agree to be bound by these Booking Conditions, do not use and/or immediately cease using this booking engine.
By using Budgetcarbooking you acknowledge that all information including, but not limited to, information relating to Transportation, Transportation Suppliers, travel and holidays published on this booking engine may include inaccuracies and/or typographical errors and that Budgetcarbooking will not be liable for any such inaccuracies or errors.
Budgetcarbooking may, at its absolute discretion, amend these Booking Conditions at any time by updating this posting. Certain provisions of these Booking Conditions may be superseded by expressly designated legal notices or terms located on website through which you accessed this booking engine.
These Booking Conditions also apply to all bookings made through the Budgetcarbooking Customer Centre of Excellence (“CCE”) and will be e-mailed to you where you make your booking by telephone through the CCE.
INFORMATION ABOUT US:
Budgetcarbooking facilitates Transportation bookings by introducing you to Transportation Suppliers through this booking engineBudgetcarbooking does not own or operate any Transportation and is not a Transportation Supplier. Your contract for Transportation (“Transportation Conditions”) will be between you and the Transportation Supplier to which Budgetcarbooking will not be a party. The relevant Transportation Conditions can be accessed through this booking engine once you select Transportation offered by such Transportation Supplier and insert relevant booking information. On making a booking with a Transportation Supplier through this booking engine, you are bound by and deemed to have accepted the Transportation Conditions of the relevant Transportation Supplier. Budgetcarbooking makes no warranty or representation in relation to any Transportation Supplier and/or any Transportation offered or provided by any Transportation Supplier. The Transportation Supplier is solely responsible for providing you with Transportation booked through this booking engine.
FEES AND CHARGES:
The accuracy of any price quoted for Transportation via this booking engine and any booking made on this booking engine is dependent upon and subject to the booking information you provide via this booking engine (including but not limited to the age of the driver, location and time of pick up and/or drop off).
SERVICE ACCESS:
Budgetcarbooking.com endeavors to ensure that the booking engine is normally available 24 hours a day, Budgetcarbooking will not be liable if, for any reason, the booking engine is unavailable at any time or for any period. Access to the booking engine may be suspended temporarily and without notice in the case of system failure, maintenance, repair or for reasons beyond Budgetcarbooking control.
BOOKING CONDITIONS:
Please read the following conditions which apply to bookings made by you with Transportation Suppliers through Budgetcarbooking.com
A. Making a Booking
As Budgetcarbooking operates globally, it uses four types of business payment model for booking Transportation. The payment model available to you when making a booking will depend upon your location and/or the Transportation Conditions of the Transportation Supplier selected.
The four business payment models are as follows:
You pay a booking deposit at the time of making your booking and you pay the balance to the Transportation Supplier on arrival at the Transportation Supplier’s desk prior to use of the Transportation; or
You pay a booking deposit at the time of making your booking and the balance is paid in advance of your arrival at the Transportation Supplier’s desk; or
You pay the entire cost of the Transportation at the time of making your booking and, in the case of car hire, you only pay for fuel (petrol/diesel) and optional extras on arrival at the Transportation Supplier’s desk; or
You pay nothing at the time of making your booking. You will pay the Transportation Supplier the entire cost of the Transportation on arrival to the Transportation Supplier’s desk prior to use of the Transportation.
Please note that where you have not made a payment at the time of making your booking you are solely responsible for making all outstanding payments due to the Transportation Supplier as and when they fall due.
You will be informed of any upfront payment required prior to completing your booking. For the avoidance of doubt, the price of any “optional extras” (including, but not limited to, child seats, GPSs, additional drivers) requested by you when making your booking will not be charged to you at the time of making the booking. Payment of “optional extras” must be made directly to the Transportation Supplier on arrival at the Transportation Supplier’s desk before pick-up/use of the Transportation. Please note that Budgetcarbooking cannot guarantee the availability or price of any “optional extras” requested.
At all times, you are responsible for payment of any additional services and/or “optional extras” requested and/or purchased by you and any additional applicable charges including, but not limited to tolls and fuel charges and you are responsible for any service or administration charges applied by the relevant Transportation Supplier. We support a number of payment methods for making a booking through the booking engine depending on your location, which will be clearly displayed within the booking engine.
Any data transferred to a payment processer is transferred through an encrypted secure server. If you need to make any amendments to your booking, you must either communicate this through one of the communication methods listed on your Voucher or via our website at www.budgetcarbooking.com. Budgetcarbooking cannot guarantee that amendments can be processed; however every effort will be made to reach a satisfactory outcome. Amendments cannot be processed after pick-up/use of, or failure to pick-up or use, your Transportation from the Transportation Supplier. For car hire, Budgetcarbooking is unable to offer you a refund if you end your hire early. In the event that you require an extension of your car hire period after the pick-up of your hired car (dates not covered by the car hire voucher), you must pay any additional costs incurred directly to the Transportation Supplier at the local rental rates prevailing at that time. On making a booking, it is your responsibility to inform the Transportation Supplier, if necessary, of any physical or mental condition relevant to your ability to operate or use the Transportation. In the event of an accident, you may not be able to claim under any relevant insurance policy if you fail to inform the Transportation Supplier of such conditions.
IN THE EVENT OF A FAILURE TO PRESENT THE REQUIRED DOCUMENTS AND/OR CREDIT CARD, THE CAR HIRE SUPPLIER MAY REFUSE TO RELEASE THE CAR AND NO REFUND WILL BE GIVEN. FOR CAR HIRE, ON THE PICK-UP OF YOUR CAR, YOU WILL BE REQUIRED TO PRESENT (I) A FULL DRIVING LICENSE FROM YOUR COUNTRY OF ORIGIN (BOTH PARTS IN THE CASE OF A LICENSE ISSUED IN THE UNITED KINGDOM WHICH IS ISSUED IN TWO PARTS), (II) YOUR VALID PASSPORT AND A VALID CREDIT CARD IN THE NAME OF THE PERSON LISTED AS THE MAIN DRIVER ON THE BOOKING WITH SUFFICIENT AVAILABLE FUNDS TO COVER THE EXCESS ON ANY INSURANCE POLICY RELATED TO THE CAR HIRE (AS APPLICABLE), AND (III) A PRINTED COPY OF YOUR VOUCHER. PLEASE REVIEW YOUR TRANSPORTATION CONDITIONS FOR ANY FURTHER AND/OR ALTERNATIVE REQUIREMENTS OF THE TRANSPORTATION SUPPLIER AND/OR LOCAL LAW. FOR EXAMPLE, IN THE UNITED KINGDOM PROOF OF ADDRESS MAY ALSO BE REQUIRED.
If you make a booking but do not pick-up/use the Transportation (and have not cancelled such booking in accordance with the cancellation policy set out below), no refund will be given.
Please be advised that in the event that you expect to arrive late to pick-up/avail of the booked Transportation it is your responsibility to contact the Transportation Supplier to inform them.
In the event of a flight cancellation or delay, Budgetcarbooking will not be responsible for providing any refunds.
B. Confirmation of Booking
Once your booking has been confirmed, Budgetcarbooking will issue you with your Transportation voucher (“Voucher”) via e-mail on behalf of the Transportation Supplier, which includes the details of your booking and must be printed and presented to the Transportation Supplier at the time of pick-up/use of the Transportation. If you do not receive your Voucher please contact us immediately. The Voucher does not include details of the service charge or taxes charged by the Transportation Supplier or additional services requested by you at the time of pick-up/use of the Transportation and it is not an invoice. Budgetcarbooking recommends that you carefully check the details contained in the Voucher (e.g. country, location, date and period of time for which the Transportation has been booked). If there are any discrepancies, you should immediately communicate such discrepancies either through one of the communication methods listed on your Voucher. Budgetcarbooking reserves the right to amend the booking after the relevant Transportation has been booked by you in the event of the discovery of an error in respect of the booking and/or incorrect information having been displayed through the Budgetcarbooking or communicated to you in the Voucher or otherwise. Where this happens Budgetcarbooking will endeavour to notify you as soon as reasonably practicable and you may elect to accept the amended terms (if applicable) or, alternatively, cancel your booking and receive a full refund. Budgetcarbooking does not physically store Vouchers, however your Voucher will be accessible through the “Manage Booking” tab of the booking engine in the event you wish to access your Voucher at any time. You will need to print a copy of your Voucher and present it to the Transportation Supplier prior to pick-up/use of the Transportation. Budgetcarbooking advises that you read the Transportation Conditions detailed in the Voucher to which your booking will be subject. The Transportation Conditions are also available on this booking engine but may be changed by the Transportation Supplier from time to time.
The booking number included on the Voucher should be quoted for all enquiries, cancellations or modifications of the booking.
C. Cancellations
If you wish to cancel a booking, you may do so through one of the communication methods listed on your Voucher or via our website, in advance of the time of pick-up/use of the Transportation. Do not cancel your booking with the Transportation Supplier directly, as additional fees may apply. Please see the Transportation Conditions for details on the cancellation policy, any handling/administration fees, and any special conditions that may apply to your booking.
Save as otherwise set out in this section where Budgetcarbooking receives a cancellation notice more than 24 hours before the scheduled time of pick-up/use of the Transportation, a full refund of the amount paid will, in general, be granted. In respect of car hire bookings, where Budgetcarbooking receives a cancellation notice less than 24 hours before the scheduled time of pick-up/use of the car hire, you will, where the amount already paid for the booking exceeds €50, receive a refund of the amount paid minus the €50 cancellation fee. In respect of ground transportation bookings, where Budgetcarbooking receives a cancellation notice less than 24 hours before the scheduled time of pick-up/use of the ground transportation, no refund of the amount will be paid. Please note that the cancellation policy set out in this paragraph, is subject to the Transportation Supplier’s cancellation policy contained in any Transportation Conditions applicable to your booking. Please consult your Transportation Conditions for any variation from the cancellation policy set out in this paragraph which may include, but is not limited to, a variation in the (i) cancellation notice period required and/or (ii) amount of any applicable cancellation fee. In the event of a cancellation of a booking when the entire Transportation fee is payable on arrival, there is no fee for a cancellation.
Please note that no cancellations or refunds may be available in respect of certain types of Transportation including, but not limited, coach, bus and/or train. Please review the cancellation and refund policy of the relevant Transportation Supplier contained in the Transportation Conditions for full details of such policies.
It is your responsibility to ensure and arrange cancellation of any ancillary product and/or service that you may have purchased in conjunction with your Transportation booking. This includes, but is not limited to, products such as No Excess Insurance cover provided by third parties.
In the event that you cancel or amend a credit/debit card booking, Budgetcarbooking will not be liable for any monetary losses suffered by you as a result of a change in monetary exchange rates between the time of your original booking and its subsequent cancellation or amendment. No cancellation is permitted after the date and time that the pick-up/use of the Transportation is due to commence.
D. Transportation Pricing & Exchange Rates
Budgetcarbooking makes every effort to ensure that prices quoted for Transportation displayed through the booking engine are accurate in all material respects at all times including, but not limited to, the time you book such Transportation via this booking engine. Nonetheless, Budgetcarbooking and or the Transportation Supplier reserves the right to amend the price of Transportation after the relevant Transportation has been booked by you in the event of a manifest or patent error in the price quoted. Where this happens Budgetcarbooking will endeavour to notify you as soon as reasonably practicable and you may elect to either pay the amended price or, alternatively, cancel your booking and receive a full refund. The foreign exchange rates used by Budgetcarbooking to display prices in the currency chosen by you are updated frequently. Foreign exchange rates used by your credit card or debit card company may vary. Budgetcarbooking is not responsible for any discrepancy between the price displayed via this booking engine and the amount charged by your credit card or debit card company due to the rate of exchange used.
E. Complaints Procedure
Complaints must be communicated through one of the communication methods listed on your Voucher or via our website www.Budgetcarbooking.com and must be received within 30 days of completion of your use of the Transportation (drop-off date of car rental or date when ground transportation service was scheduled to end). Complaints received after this time will not be processed. In the event that the complaint is not resolved through the Budgetcarbooking complaints procedure, you may refer to the On-line Dispute Resolution Platform at http://ec.europa.eu/consumers/odr/ for further information on available dispute resolution procedures.
LIABILITY:
In the event of a dispute between Budgetcarbooking and you, our liability to you, if any, is limited to the amount paid by you for the Transportation. Budgetcarbooking hereby excludes to the fullest extent permitted by law any warranties (whether express or implied), as to the quality, completeness, performance or fitness for a particular purpose of (i) Transportation booked through Budgetcarbooking and (ii) Budgetcarbooking and any of its contents, including, but not limited to, any information relating to the Transportation Supplier contained within Budgetcarbooking and the technology supporting and provided on this Platform.
As Budgetcarbooking is not providing Transportation and is, therefore, not a party to the Transportation Conditions it has no responsibility or liability (directly or indirectly) to you or any other party in respect of the terms of your Transportation Conditions, including, but not limited to, any issues or disputes with the Transportation Supplier including, but not limited to disputes relating to personal injury or damage to Transportation arising out of or in connection with the Transportation and/or the Transportation Conditions.
EXCEPT TO THE EXTENT CONTRARY TO LAW, NEITHER Budgetcarbooking NOR ANY OF OUR DIRECTORS, OWNERS, EMPLOYEES, AFFILIATES, TRAVEL PARTNERS OR OTHER REPRESENTATIVES WILL BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT, INDIRECT SPECIAL, INCIDENTAL, PUNITIVE AND/OR CONSEQUENTIAL LOSSES AND/OR DAMAGES ARISING OUT OF, OR IN CONNECTION WITH YOUR USE OF ANY INFORMATION, PRODUCTS, SERVICES AND/OR MATERIALS OFFERED AND/OR BOOKED THROUGH BUDGETCARBOOKING AND/OR OTHERWISE ARISING, INCLUDING, BUT NOT LIMITED TO, LOSS OF (I) DATA, (II) BUSINESS REVENUE, (III) INCOME, (IV) TIME, (V) SAVINGS, (VI) PROFIT AND/OR (VII) OPPORTUNITY AND/OR LOSS OF AND/OR DAMAGE TO PROPERTY; FAILURE TO REALISE EXPECTED PROFITS OR SAVINGS AND ANY OTHER ECONOMIC LOSS OF ANY KIND, EVEN IF Budgetcarbooking HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE OR SUCH LOSS OR DAMAGE WAS REASONABLY FORESEEABLE.
For the avoidance of doubt, Budgetcarbooking will in no circumstances be liable to you for any loss or damage suffered by you as a result of your use of any travel information, services and/or hyperlinks referred to in the section entitled “Links to Third Party Sites” above.
NO UNLAWFUL OR PROHIBITED USE:
As a condition of your use Budgetcarbooking.com undertake that you will not use this Platform for any purpose that is unlawful or prohibited by or contrary to the Booking Conditions or in any way that might bring the reputation of Budgetcarbooking into disrepute.
AGE AND RESPONSIBILITY:
By using Budgetcarbooking.com, you confirm that you are of sufficient legal age to book Transportation and to take responsibility for any liability you may incur as a result of the use of this booking engine. You understand that you are responsible, financially and otherwise, for all uses of this Platform by you and those using your login information. Budgetcarbooking recommends you protect your login information.
NO LIABILITY IN CREDIT CARD OR DEBIT CARD TRANSACTIONS:
Budgetcarbooking endeavours to ensure that all credit card and debit card transactions conducted on this Platform are secure. HOWEVER, if unauthorised charges appear on any credit card or debit card statement, for any card (i) which you used during the booking process and/or (ii) the details of which you disclosed , Budgetcarbooking will not be liable or responsible in any way for any damage or loss of any nature whatsoever suffered by you arising from or in any way connected with such use or disclosure, save that this will not affect any statutory rights which you may have.
COPYRIGHT, NOTICE AND LIMITED LICENCE:
All of the information at Budgetcarbooking.com including, but not exclusive to, content, text, graphics, images, trade names, structure, photographs, buttons, artwork, computer code are protected by copyright, various intellectual property laws and laws under law and international treaties and is only available to you for personal use for purpose of making a Transportation booking. Unless you have received written consent from Budgetcarbooking to the contrary, you may only use the Budgetcarbooking and its content for personal, non-commercial purposes. You do not have permission to modify copy, distribute, collate, transfer, reproduce or display any of the above or anything else displayed through this platform for any purpose, either personal or commercial. In particular, by proceeding to access this booking engine, you agree not to:
a.use the Budgetcarbooking to make any speculative or false bookings;
b. use the Budgetcarbooking to research Transportation Suppliers or Transportation Suppliers’ pricing;
c. use any automated systems, robots or software to extract data from this booking engine;
DISCLAIMER:
Budgetcarbooking is made available to you on an “as is” basis and makes no warranties or representations to the effect that (i) this booking engine or the technology (servers etc.) through which it is available and which supports it will be without fault or defects or (ii) the information posted on this platform is free from infection by viruses or anything else with contaminating or destructive properties. Budgetcarbooking accepts no liability for any infection or any effects from harmful applications such as, but not limited to, viruses, trojans, tampering, fraud, theft, error, technical failure, omissions, delay, unauthorised access or any event which corrupts the acceptable administration, communication and/or integrity.
WAIVER:
Our failure to enforce at any time, or for any period, any one or more of the Booking Conditions will not be a waiver of any such Booking Conditions or the rights attaching to any of them.
MODIFICATION OF THE BOOKING CONDITIONS AND TRANSPORTATION CONDITIONS:
Budgetcarbooking.com reserves the right, at its absolute discretion, to amend and/or update the Booking Conditions and the contents of this platform for any reason, without prior notice, and without liability to you, any other user or any third party. This right will not affect the Booking Conditions accepted by you, the user, upon making a legitimate booking with Budgetcarbooking we suggest that you save and/or print a copy of such Booking Conditions at the time of making your booking for your own records. Budgetcarbooking does not physically store copies of the Booking Conditions in respect of each booking but you may access these at any time through your Voucher or the booking engine. You should check these Booking Conditions for any changes each time you access Budgetcarbooking.com .
The Transportation Supplier may from time to time change its Transportation Conditions contained on the booking engine and confirmed in your Voucher. Budgetcarbooking is not responsible and will have no liability if the Transportation Conditions available on this platform or in your Voucher have been or are changed by the Transportation Supplier at any time.
GENERAL BOOKING CONDITIONS:
The Booking Conditions and your use of and access to this platform are governed by the laws of Ireland. The courts of Ireland will have exclusive jurisdiction over all disputes arising between you and Budgetcarbooking out of or relating to your use of Budgetcarbooking. Use of this platform is unauthorised in any jurisdiction that does not give effect to all provisions of the Booking Conditions, including, and without limitation this paragraph. You agree that no partnership, employment, or agency relationship exists between you and Budgetcarbooking as a result of the Booking Conditions. Our performance of the Booking Conditions is subject to existing laws and legal process and nothing contained in these Booking Conditions will prevent from complying with any law enforcement or governmental authorities requests or requirements relating to (i) your use of this booking engine or (ii) information provided to or gathered by Budgetcarbooking, with respect to your use. Budgetcarbooking will not be liable to you where it complies with such requests or requirements. It is a violation of these Booking Conditions to use any information obtained from this platform in order to harass, abuse or harm other persons, or in order to contact, advertise to, solicit or sell to any user or person without their prior express consent.”